Frequently Asked Questions

Want some more information about what self storage is and how it works? Check out these handy FAQs assembled by our team of experts.

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Can I buy boxes and other packing products from Highway 70 Self Storage?

Yes, we offer a variety of boxes and packing products to help simplify your moving process:

  • Cylinder locks
  • Sturdy moving boxes
  • Mattress Covers
  • Wardrobe Boxes
  • Dish Kits
  • Chair Covers
  • Packing Paper
  • Peanuts
  • Tape
  • Bubble wrap
  • Rope
  • And much more!
What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Do I need my own lock?

The tenant provides their own lock for the self storage. For your convenience we offer for sale a variety of quality storage unit locks in our Management Offices.

What is “climate controlled”?

Your climate-controlled storage unit is kept at approximately 78 degrees in summer and 55 degrees in winter. This helps protect items that are especially susceptible to extreme temperature changes.

Do you have moving carts available?

Yes, in our climate controlled facilities.

Is there a lease to sign?

We do require a lease to secure your storage space. However, the storage unit lease is month-to-month. You are not locked in for a certain period of time. You can vacate the unit by giving one month’s notice. Most importantly, the lease is a document that states the terms of your stay so you have a reference of your rights as a tenant.

Do I have to have insurance on the things I store?

Not at this time. We do however, encourage our customers to get their items added to their homeowners insurance. We also offer tenant insurance through a third party, for a small fee.

What hours can I access my self storage unit?

We offer 24-Hour Gate Access on Building B and Building C

Building A has gate access from 7am – 9pm, 7 days a week.

To whom and when do I pay my bill?

Storage unit rent is prepaid monthly, and is due on the first day of each calendar month. You will have the ability to make the payment in person, by mail, or automatic payment using a credit card.

Self Storage FAQs

As Las Cruces, NM’s local self storage experts, we are happy to provide you with answers to our most frequently asked questions.

If you have questions that aren’t answered here, feel free to contact us directly!

We also provide a handy list of storage tips to help you store your items like a pro.

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